Privacy Policy

ReconcilX respects your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you use our AI-powered financial reconciliation platform. ReconcilX processes financial transaction data only to provide reconciliation services — we do not sell or monetise your data in any way.

To provide our reconciliation services, we may collect the following categories of information:

• Email address and account profile information
• Shopify store data including orders, products, and payouts
• Payment transaction data from Stripe, PayPal, and connected bank providers
• Financial mismatch logs and reconciliation reports
• Usage analytics and platform interaction data
• Technical data such as IP address, browser type, and device information

The information collected is used exclusively to operate and improve ReconcilX. Specifically:

• Provide AI-powered financial reconciliation across connected platforms
• Detect, flag, and report payment mismatches and discrepancies in real time
• Improve platform performance, accuracy, and machine learning models
• Send important service notifications, security alerts, and product updates
• Respond to support requests and maintain platform reliability
• Comply with legal obligations where applicable

ReconcilX integrates with third-party services to perform reconciliation. These services include Shopify, Stripe, PayPal, and various bank and payment providers. Data shared with these providers is governed by their respective privacy policies. We request only the minimum permissions necessary to perform reconciliation — read-only access where applicable. We do not write financial data back to connected platforms without explicit user action.

We implement industry-standard security practices to protect your data at every layer:

• All data is transmitted over TLS/HTTPS encryption
• Data at rest is encrypted using AES-256
• Role-based access controls limit who can access your data internally
• Regular security audits and vulnerability assessments
• We do not store raw payment credentials or card numbers

We retain your account and reconciliation data for as long as your account is active, or as long as needed to provide services. If you close your account, we will delete or anonymise your data within 30 days, except where retention is required by law. You may request deletion of your data at any time by contacting us.

We may update this Privacy Policy from time to time as our services evolve. We will notify you of material changes via email or an in-app notice prior to the change taking effect. Continued use of ReconcilX after changes constitutes acceptance of the updated policy. The effective date at the top of this page reflects when the policy was last updated.

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us at: